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Order & Return

Order:

  • Alta-8 offers free shipping within the continental U.S.

  • Credit Card processing takes up to 24 hours.

  • Once payment is finished, shipment takes approximately 3-5 business days.
  • Your sleeves will arrive in a travel bag. Other than that, our packaging is minimal. 

Exchanges:

Email us at hello@alta-8.com and send item to:

Alta-8, LLC
244 5th Avenue, P205
New York, NY 10001, United States

We accept all merchandise for 30 days. 

Returns:

Please send your return item to:

Alta-8, LLC
244 5th Avenue, P205
New York, NY 10001, United States

The item must be unused, in the same condition that you received it, and in the original packaging. A credit will automatically be applied to your credit card or original method of payment, within a few business days.

We accept all merchandise for 30 days.

 

Gifts:

If the item was marked as gift when purchased and shipped directly to you, you’ll receive a gift certificate. If the item wasn’t marked as gift, the return/exchange will go to the buyer.

 

Please Note: 

  • Shipping costs are non-refundable.
  • Sale items are not returnable for refunds.
  • We recommend that you use a tracking shipping service to ensure receipt of your return.